Customer Profile
IAI SMART is a U.S. smart home brand company, the R & D team in the U.S. headquarters, supply chain subsidiaries in Shenzhen, through the U.S. product development of China's supply chain synergies, design and production of a variety of smart home products in the United States in the major e-commerce platforms and offline super sales.
Business Challenges
- Grouping, internationalisation management requirements;
- Industry and trade integration management requirements;
- The U.S. e-commerce platform docking requirements;
- Third-party warehouse WMS docking requirements.
Solution
- Grouping and internationalisation:
(1) IAI SMART's US headquarters has used NetSuite to personalise the management of Chinese supply chain companies by opening Chinese subsidiaries' account sets;
(2) Systematic interaction with the U.S. headquarters for inter-company transactions and research and production synergy;
(3) Fine management of domestic supply chain and outsourcing processing;
- System Integration:
(1) Use Hitpoint's self-developed product [MicroEasy Link] to open up Amazon and Shopify platforms, as well as a variety of third-party warehouse WMS systems;
(2) The later use of NetSuite EDI plug-ins through the large supermarkets ‘Target’ and ‘Walmart’, to achieve the order systematic interaction.

